
Subsurface
Solutions is a provider for supplies and solutions exclusively
for the utility industry. In February of 2001,
Subsurface Solutions decided to expand their business by
developing a Web site to improve customer service by providing
increased functionality 24 hours a day, 7 days a week.
It's
clear that technology in the utility industry is taking giant
leaps in improvement and sophistication, given the rise of the
Internet, broadband and company mergers or acquisitions.
This creates a large need for current equipment information
and the proliferation of customer-centric Web sites. We
see the Internet as an important communication tool for our
agents and our customers. It allows Subsurface Solutions
to provide tools, prices, documentation, information, support,
and communication 24hours every day.
Subsurface Solutions is the place to find and discover many of
the utility products you want to buy online. We strive to have
the largest selection of products and information for the
utility trades.
Subsurface
Solutions works as an online agent for product manufacturers.
We bridge the gap between the numerous products,
manufacturers, distributors and the consumers. We work on the
customer's behalf locating and placing the best possible
prices and service on a 1-stop shop. When an order is
placed, Subsurface Solutions directs the order to the closest
product representative. Therefore, the customer still
receives the full warranty and in-field product support the
manufacturer may offer.
In
addition to supporting customer-agent relations, the
Subsurface Solutions Website enhances service by providing
tools to facilitate customers' needs. This site puts
consumers in command and enabled them to be more educated when
making purchasing decisions.
Along with our extensive catalog of products, we offer a wide
variety of other shopping services and partnership
opportunities. We want to provide the best shopping
experience, so we stand behind our service and if you ever
have a question, you can visit our Help
Desk or contact our 24-hour customer service department at
service@linetools.com.
As
time goes on, we will become more functional and customizable
as your agent.
Sincerely,
Travis M. Beran
President
Subsurface Solutions, LLC
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